You can not ban the user directly [Click here to return the previous page]

pgangwani35

Unable to ban user

You can not ban the user directly
[Click here to return the previous page]


I have ban button also

kaaleth

Can you reproduce us the steps you did? I see that your Group is Section Manager, so there can be a conflict with your permissions.

vot

Only administrators can ban users.

pgangwani35

kaaleth 2020-5-8 15:42
Can you reproduce us the steps you did? I see that your Group is Section Manager, so there can be a  ...

Mod cp - ban user search by uid or username

And

Go their profile and select ban user dear

pgangwani35

vot 2020-5-8 17:14
Only administrators can ban users.

How to admins can give permission to moderators section managers and other usergroup to

kaaleth

Users -> Admin Groups

Just create a new Group called Manager and after doing that, you will see that you can select for this group a Management level. In this case I would recommend to select a Moderator level, it is enough for that.

At the end the user that should has this group need to be edited, because you need to set a Manager group as a default user group for him/her.

vot

It is here:

pgangwani35

I cannot ban some other usergroup like readers, sharer , prime etc but normal user can be banned
Please help me

kaaleth

Probably, the readers, sharers, prime, etc. are protected from bans, what in my opinion makes no sense. If you can ban standard user, it is possible, that the special groups have some extra permissions protect them from ban.

Or you are just a standard moderator so you may need more privileges to ban users with higher/custom rank or gruop. You may need to be Super Moderator, Administrator or custom role with special permissions.

It is a little bit difficult to explain because we do not see any groups and thier settings.
I just tested it from a white on my localhost and I am able to ban user even if he has a custom group. I have also created a special group with moderator permissions and I was also able to run this action so I think there must be a conflict in usage or permissions you have created before.